We are thrilled that you made a purchase with Moritz Fine Designs and want you to be completely satisfied with your purchase. If you need to cancel your order and we have not prepared a proof, you will receive a full refund. Any orders cancelled after a proof has been prepared will be subject to a non-refundable $30.00 proof set-up fee. Onc eyou have approved your proof, your order enters the print queue and cannot be cancelled.|
We do all that we can to supply you with a product that is exactly what you ordered. Because these cards are custom, if we have printed your cards exactly as you specified in your order, and as shown in your approved proof, our custom printed cards are not returnable or refundable.
In the rare case of a printing error, please accept our apology. We will do our best to correct the issue as soon as possible.In this case return the product according to the following guidelines:
1. Your item(s) must be returned within 7 days of receipt.
2. All items must be in their original condition and packaging.
We will correct the error and replace the order, or issue your a refund. We reserve the right to reject any refunds or reprints that do not meet these conditions.
Before returning an item(s), please call or email to get an approval code. Once you receive the code please return your item(s) to:
Moritz Fine Designs
10785 Heatherfield Drive
Fishers, IN 46038
Note: It is a good idea to return you items in a manner that is trackable. We are not responsible for returns that get lost in the mail.
PRINTABLE LISTS PLUGIN RETURN POLICY:
If the Printable Lists Plugin does not meet your satisfaction, we will gladly refund your money within 7 days of your purchase. We are, however unable to refund any customizations that were purchased and installed.